Shake Shack New Haven

Welcome to Shake Shack New Haven, a delightful hamburger restaurant located at 986 Chapel St, New Haven, CT 06510. This vibrant eatery is more than just a fast-food chain; it’s a culinary experience that offers mouthwatering flavors in a lively atmosphere, making it a popular choice among locals and visitors alike.

One of the standout features of Shake Shack is their impressive range of burgers. The ShackBurger, made with 100% Angus beef, stands as a crowd favorite, boasting a juicy and tender beef patty topped with crisp lettuce, ripe tomatoes, and the signature ShackSauce. This special sauce adds just the right amount of tang that makes every bite unforgettable. For those seeking a veggie alternative, the Veggie Shack™ is a delicious option. Packed with wholesome ingredients like mushrooms, sweet potatoes, and quinoa, it's sure to satisfy even the most discerning of palates.

Now, let’s not forget about the fries. The crinkle-cut fries here are irresistibly crispy on the outside and light and fluffy on the inside. Many guests rave about the Spicy Korean BBQ Fries, which are perfectly seasoned and come with a side of Korean BBQ sauce for an extra kick. Pair these with one of their thick and creamy milkshakes, which come in an array of classic and inventive flavors, and you’ll find yourself in burger heaven.

What truly differentiates Shake Shack New Haven is its commitment to quality and sustainability. Their beef is sourced from hormone and antibiotic-free cattle, ensuring that each burger isn't just delicious but also ethically produced. The eco-friendly packaging is a cherry on top that reflects their care for the environment.

The ambiance at Shake Shack is another highlight. With its modern yet casual design, it makes for a welcoming space to grab a quick meal or relax with friends. Diners appreciate the efficiency of the staff, who consistently provide excellent service—making it an enjoyable experience all-around. Customers frequently mention their positive interactions with friendly cashiers and how they feel valued during their visits.

  • Address: 986 Chapel St, New Haven, CT 06510
  • Contact: +1 203-747-8483
  • Menu Highlights:
    • ShackBurger
    • Veggie Shack™
    • Crinkle-Cut Fries
    • Milkshakes (vanilla, chocolate, cookies and cream, etc.)
  • Customer Favorites:
    • “The milkshake was the best I’ve ever had!”
    • “The staff provided service that’s far superior to typical fast food.”

In summary, Shake Shack New Haven is an exceptional choice for anyone craving a high-quality burger experience. With its delicious food, inviting atmosphere, and focus on sustainability, it’s clear to see why this restaurant has quickly become a beloved hotspot in New Haven. Whether you’re a first-timer or a returning customer, Shake Shack is poised to impress.

Menu

Location

Address: 986 Chapel St, New Haven, CT 06510, United States
Phone: +1 203-747-8483

🕓 Work Hours
MON 10:30 AM - 10:00 PM
TUE 10:30 AM - 10:00 PM
WED 10:30 AM - 10:00 PM
THU 10:30 AM - 10:30 PM
FRI 10:30 AM - 11:30 PM
SAT 10:30 AM - 11:30 PM
SUN 10:30 AM - 10:00 PM

Business info

  • No-contact Delivery
    Yes
  • Delivery
    Yes
  • Takeaway
    Yes
  • Dine-in
    Yes
  • Fast Service
    Yes
  • Lunch
    Yes
  • Dinner
    Yes
  • Solo Dining
    Yes
  • Wheelchair-accessible Entrance
    Yes
  • Wheelchair-accessible Seating
    Yes
  • Wheelchair-accessible Toilet
    Yes
  • Assistive Hearing Loop
    Yes
  • Alcohol
    Yes
  • Beer
    Yes
  • Coffee
    Yes
  • Comfort Food
    Yes
  • Food
    Yes
  • Late-night Food
    Yes
  • Quick Bite
    Yes
  • Small Plates
    Yes
  • Vegetarian Options
    Yes
  • Wine
    Yes
  • Lunch
    Yes
  • Dinner
    Yes
  • Catering
    Yes
  • Dessert
    Yes
  • Seating
    Yes
  • Table Service
    Yes
  • Gender-neutral Toilets
    Yes
  • Toilet
    Yes
  • Wi-Fi
    Yes
  • Casual
    Yes
  • Trendy
    Yes
  • Family Friendly
    Yes
  • Groups
    Yes
  • LGBTQ+ Friendly
    Yes
  • Tourists
    Yes
  • Transgender Safe Space
    Yes
  • University Students
    Yes
  • Accepts Reservations
    Yes
  • Credit Cards
    Yes
  • Debit Cards
    Yes
  • NFC Mobile Payments
    Yes
  • Credit Cards
    Yes
  • Good For Kids
    Yes
  • High Chairs
    Yes
  • Kids' Menu
    Yes
  • Paid Street Parking
    Yes
  • Parking
    Yes
  • Dogs Allowed Outside
    Yes

Last Reviews

  • Author: Stephen Polkus

    29 May 2025

    Shake Shack is more than just a fast-food chain—it's a culinary experience that brings together delicious flavors and a fun, lively atmosphere. Known for its juicy burgers, perfectly seasoned fries, and creamy milkshakes, this burger joint has quickly become a favorite for many. The Burgers: Shake Shack’s ShackBurger is a crowd-pleaser. The freshly grilled, perfectly seasoned beef patty is always juicy and tender, topped with crisp lettuce, ripe tomatoes, and a special ShackSauce that adds just the right amount of tang. The potato buns are soft yet sturdy, making every bite a delight. The Fries: Another standout is the crinkle-cut fries. They’re perfectly crispy on the outside, light and fluffy on the inside, and come with a delicious, optional cheese sauce for an extra indulgent treat. The Milkshakes: Don’t skip the milkshakes—they’re thick, creamy, and come in a variety of flavors, from classic vanilla and chocolate to the more inventive ones like peanut butter or cookies and cream. They’re the perfect way to cool down while enjoying your meal. The Ambiance: With its modern yet casual setting, Shake Shack creates a warm, inviting atmosphere that’s perfect for a quick meal or even for hanging out with friends. Whether you’re sitting at one of their outdoor tables or inside, the vibe is always upbeat and comfortable. Sustainability and Quality: What sets Shake Shack apart is its commitment to using high-quality ingredients. Their beef is hormone and antibiotic-free, and they also prioritize sustainability with eco-friendly packaging and sourcing practices. Overall: Shake Shack is a fantastic choice if you're craving a great burger with fresh ingredients. It’s the perfect spot for a quick meal or even for a laid-back hangout. With great food, a fun atmosphere, and a focus on quality, Shake Shack delivers on all fronts.

  • Author: Adati Tarfa

    22 May 2025

    The burgers and fries are awesome. Have not tried the drinks but fountain drinks are around 3. Milkshakes go for 5 which makes it slightly slightly less expensive compared to burger places around. There are ordering stations and the staff are very efficient at getting your orders on time. Lots of sitting and charging stations.

  • Author: Chris Meehan

    20 May 2025

    Especially excellent service from the cashier, Diamond, today. She went over the menu and made recommendations. Diamond brought my food right out to me, and then a few minutes later came to check to make sure everything was good. Far better than the typical fast food experience.

  • Author: Sharon K

    15 May 2025

    A bit overpriced but it's Shake Shack! The burger was good but the milk shake was the best. The burger bun was perfect. I ordered cookies and cream milkshake and it was the best. Came here on lunch time and it was pretty busy but managed to get a seat. Sit by the window cause the view outside was beautiful. My first time trying Shake Shake but did not disappoint.